Google-verified43 Google reviews
Core details are sourced from this business's Google Business Profile (checked 2026-09-25). Website-sourced details were fetched 2026-09-25.
Toro's crews deliver quality work and fast responses for roof repair and eavestrough jobs, with Jason and other technicians earning consistent praise for professionalism and thorough cleanup. Office chaos and poor communication create friction: multiple recent reviewers reported conflicting information, unprofessional customer service, and lack of project accountability, which undercuts the field team's strong performance.
One customer reported abandonment after taking a deposit two years ago. Another was satisfied with the completed work. Evidence is limited, and the stark split between ratings reflects inconsistent project outcomes or service delivery.
Most appointments run on time, and the crew explains the work clearly while protecting your property from spray and debris. Soren, Dwayne, Charlie, and others consistently earn praise for politeness and efficiency. That said, warranty disputes and inspection accuracy concerns have frustrated a small number of customers, particularly those filing insurance claims. The business specializes in roof rejuvenation treatments that extend roof life 5-10 years as an alternative to replacement, and also handles full repairs and shingling. Technicians address minor issues before treatment and clean up thoroughly. A few reviewers report the company refused warranty action after premature granular loss or questioned the accuracy of inspection reports used for insurance.
Reviewers report polished execution from start to finish, with daily email updates, knowledgeable staff, and site cleanup after each day. Roofing work meets quality expectations; the team earns consistent five-star ratings for professionalism and approachability.
Last updated 2026-09-25