Do you offer emergency or same-day service?

Hours are published daily; no explicit emergency/24-7 service mentioned in reviews.

Who is Jacob and can I request him?

Jacob is named across multiple reviews as professional, reliable, and skilled with gutters and roofing; worth asking for by name when booking.

What happens if my roof leaks after installation?

One recent customer reported a $16K flat roof developed leaks within two months; warranty claims went unanswered despite multiple requests. Request warranty terms and follow-up process in writing before hiring.

RoofCraft Toronto

Updated 2026-09-25 · 19,386 reviewed · 1,323 listed · Scored from 11 Google reviews · How we rank ›

4.6(11) 70 composite score See reviews on Google ✓ Google-verified

Roof Inspection & MaintenanceRoof Replacement & InstallationFlat & Commercial RoofingSkylight ContractorRoof RepairSheet Metal ContractorWaterproofing ServiceGutter ServiceInsulation ContractorRoofing ContractorSiding ContractorChimney Services

Google-verified11 Google reviews

Location: Old Toronto, Toronto
Services: Roof Inspection & Maintenance, Roof Replacement & Installation, Flat & Commercial Roofing
Reviews: 11
Ranking: #371 in Roof Inspection & Maintenance
Best for: Homeowners needing flat roof or gutter work who value quick scheduling.

Core details are sourced from this business's Google Business Profile (checked 2026-09-25).

What do recent reviews say?

Most reviews praise RoofCraft's speed, team attitude, and work on flat roofs and gutters. One recent complaint stands out: a $16,000 flat roof installation developed leaks within two months and warranty support went unanswered despite multiple requests, with the homeowner now filing formal complaints.

Recent shift: Shift in sentiment over recent months. Earlier reviews (May-July) consistently five-star with praise for speed, quality, and staff. Most recent review (two months ago) is one star describing a $16K flat roof project that leaked within weeks with unresolved warranty claims, suggesting possible decline in quality control or follow-through on larger projects.

Praised for

punctual and hardworking
professional team
quality flat roof work
clear communication on estimates
responsive service
Jacob noted for professionalism

Watch-outs

leak not fixed post-installation
warranty claims ignored
poor follow-up after problem reported

punctualprofessional-crewskilled-workmanshipleak-not-fixedwarranty-honoured

Best for: Homeowners needing flat roof or gutter work who value quick scheduling.

Think twice if: Budget for a large flat roof project; warranty enforcement and post-installation leak resolution may be inconsistent.

What are they good at?

Fast turnaround on jobs
Flat roof repair and installation focus
Friendly, communicative approach
Named technician Jacob praised for professionalism

Worth knowing

Jacob noted as reliable and professional across multiple jobs
Flat roof repairs and replacements are core service
One recent project ($16,000 flat roof) developed leaks post-install with unresolved warranty claims

What reviews say by service

Roof Repair: Flat roof leak repair praised for stopping water; one installation leak unresolved.
Roof Replacement & Installation: Flat roof replacements described as quality work, but one recent $16K project leaked within weeks.
Flat & Commercial Roofing: Strong praise for flat roof work and repairs; one major installation developed persistent leaks with warranty ignored.
Gutter Service: Guttering work praised; Jacob noted for reliable, professional execution.
Roof Inspection & Maintenance: Limited evidence; inferred from flat roof leak follow-up failures.
Chimney Services: Chimney capping job described as thorough and well-executed.

How it compares

Rated 4.6 against a 4.67 average across the 628 roof inspection & maintenance businesses listed here.
Has more Google reviews than 55% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 74

Review volume 47

Review recency 99

Review sentiment 55

Profile completeness 100

Verification 30

Rating breakdown

FAQ

Do you offer emergency or same-day service?: Hours are published daily; no explicit emergency/24-7 service mentioned in reviews.
Who is Jacob and can I request him?: Jacob is named across multiple reviews as professional, reliable, and skilled with gutters and roofing; worth asking for by name when booking.
What happens if my roof leaks after installation?: One recent customer reported a $16K flat roof developed leaks within two months; warranty claims went unanswered despite multiple requests. Request warranty terms and follow-up process in writing before hiring.

Request a quote

Similar roofing contractors nearby

68 low data

TrustMark Roofing & Exteriors

5.0(2)✓ Google-verified

Two recent five-star reviews praise TrustMark for roof replacement work with clean-up, professional service, and competitive pricing. Evidence is limited to a small sample, but both customers recommend the company.

Siding ContractorSkylight ContractorGutter Service

View profile