Google-verified14 Google reviews
Core details are sourced from this business's Google Business Profile (checked 2026-09-25).
All 13 reviews are five-star. Broady and his crew earn consistent praise for responding within hours, completing work the next day, explaining roof issues clearly with photos, and quoting fairly. Customers highlight their professionalism, punctuality, cleanup, and willingness to return at no extra cost if a problem persists. One reviewer noted they'd been overcharged by other contractors before but trusted Broady to be honest.
Most jobs run smooth: crews arrive fast, charge fairly, and handle emergency tarps within hours. Expect responsive owner Steve, tidy cleanup, and work that holds up. Two older complaints about warranty denial and unresolved damage from a roof install suggest occasional friction with follow-up.
Exterior Elements earns strong recent marks for speed, pricing, and site cleanliness, but older reviews expose a pattern of installation defects and refusal to honor warranty callbacks. The business excels at the sale and day-of execution; the trouble lies in accountability when something goes wrong.
Reviewers consistently praise Manny and his crew for hands-on, clean work and responsive service. The owner personally estimates and works on-site, backed by a steady team that shows up on time and cleans thoroughly. A minority object to the $50 estimate fee; isolated complaints lack detail.
Last updated 2026-09-25