Google-verified32 Google reviews27 Years
Core details are sourced from this business's Google Business Profile (checked 2026-09-25). Website-sourced details were fetched 2026-09-25.
Five-star reviewers consistently praise the crew's professionalism, quality roofing work, and timely completion. Punctuality and respectful treatment stand out as strengths. However, a stark split emerges around site conduct: multiple reviews over several years document the owner George Roque and employees parking in handicapped spaces and permit lots, blocking sidewalks and forcing vulnerable residents into traffic, plus noise violations and lack of cleanup. This divide between job quality and neighbourhood impact defines the company's reputation.
Two one-star reviews over four years paint a picture of repeated failures: a roof vent placed incorrectly, no-shows after promises to fix it, and a roof lifting years later with no response to calls or texts. Owner Allen is named in both complaints for being unresponsive and unprofessional. No positive feedback exists to balance the record.
Two reviewers report serious unresolved problems. One had a chimney roof leak that recurred three times in nine years despite a 50-year guarantee; the business website and phone are now inactive. Another customer was stood up for a scheduled appointment. Limited evidence suggests this business may no longer be operating.
Renato and his crew show up when promised, explain the work in detail, and leave no shortcuts or surprises. Reviewers across multiple roof types-from emergency leak patches to full replacements with complex chimneys and flat-roof sections-consistently praise the owner's hands-on presence, the crew's attention to problem areas (rotten wood, poor prior installation), and the spotless condition of properties after the job ends. The business handles asphalt and flat roofing, insulation, skylights, and chimney work. Staff include Maria (office/design support) and field crew. Pricing is positioned as fair against competitor estimates. One reviewer noted a 10-year warranty; another received emergency service within hours. Winter leak damage and ice dams appear among the jobs tackled.
Last updated 2026-09-25