Do I need a written quote before work starts?

Yes. Recent complaints show costs inflated mid-job when written quotes were not provided upfront. Get a written estimate in advance.

What payment methods do they accept?

Recent complaints describe cash-only demands without receipts or contracts issued. Request a formal invoice and receipt regardless of payment method.

Friendly Roofing & Masonry Inc

Updated 2026-09-25 · 19,386 reviewed · 1,323 listed · Scored from 15 Google reviews · How we rank ›

3.4(15) 54 low data composite score See reviews on Google ✓ Google-verified

Chimney ServicesRoof Replacement & InstallationRoof RepairFlat & Commercial RoofingRoof Inspection & MaintenanceResidential RoofingInsulation ContractorGutter ServiceWaterproofing ServiceSkylight ContractorRoofing ContractorMetal RoofingSiding ContractorSheet Metal Contractor

Google-verified15 Google reviews

Location: Mississauga
Services: Chimney Services, Roof Replacement & Installation, Roof Repair
Reviews: 15

Core details are sourced from this business's Google Business Profile (checked 2026-09-25).

What do recent reviews say?

Skilled masonry and chimney work when jobs proceed, but recent reviews allege aggressive upselling tactics, follow-up abandonment, and deliberate targeting of elderly customers with cash demands and missing documentation. Earlier positive reviews praise quality and friendliness; later complaints describe a pattern of scope inflation, broken promises, and poor contract practices.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

skilled workmanship on chimney and masonry
punctual and efficient when job completed
friendly and knowledgeable owner
guidance through project options

Watch-outs

bait-and-switch pricing and scope creep after job starts
non-responsive to follow-up commitments
targeting elderly customers with high-pressure tactics
cash-only demands and missing receipts/contracts
fake inspection damage to justify extra costs

skilled-workmanshippunctualpoor-communicationdelayed-projectoverpriceddamaged-propertytransparent-estimate

Think twice if: Customers uncomfortable with high-pressure sales tactics, elderly homeowners targeted in door-to-door visits, anyone concerned about scope creep and lack of written contracts.

What are they good at?

Masonry and chimney expertise praised in completed work
Owner (Pat) available for consultation on complex jobs
Family-owned business

Worth knowing

Owner is named Pat
Family-owned company
Door-to-door sales visits reported
Cash payments demanded without receipts in recent cases
Follow-up repairs promised but not completed for extended periods (e.g., roof reshingle promised a year ago never done)
Repairs to chimney, masonry, brick work, parging, concrete steps, flagstone, gutters, and roof overhangs described in reviews

What reviews say by service

Chimney Services: Skilled work praised in older reviews; recent complaints allege fake inspection damage to justify costs
Roof Repair: Quality praised when completed; bait-and-switch pricing and scope creep reported
Roof Replacement & Installation: Described as detail-oriented and thorough in positive reviews; follow-up commitments abandoned
Gutter Service: Mentioned as completed work in one 5-star review

How it compares

Rated 3.4 against a 4.72 average across the 607 chimney services businesses listed here.
Has more Google reviews than 60% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 44

Review volume 52

Review recency 29

Review sentiment 48

Profile completeness 100

Verification 30

Rating breakdown

FAQ

Do I need a written quote before work starts?: Yes. Recent complaints show costs inflated mid-job when written quotes were not provided upfront. Get a written estimate in advance.
What payment methods do they accept?: Recent complaints describe cash-only demands without receipts or contracts issued. Request a formal invoice and receipt regardless of payment method.

Request a quote

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