48 low data
Sapphire Roofing Hamilton
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Roof RepairRoof Replacement & InstallationEavestrough & Gutters
eRoof.ca
Roof RepairRoof Replacement & InstallationEavestrough & GuttersResidential RoofingRoof Inspection & MaintenanceRoofing ContractorWaterproofing ServiceSiding ContractorGutter ServiceSkylight ContractorChimney ServicesInsulation ContractorSheet Metal Contractor
Google-verified34 Google reviewsServing since 2025
- Location
- Central Hamilton, Hamilton
- Services
- Roof Repair, Roof Replacement & Installation, Eavestrough & Gutters
- Reviews
- 34
- Ranking
- #352 in Roof Repair
- Best for
- Homeowners seeking competitive quotes, fast turnaround, and professional crews willing to explain roofing options clearly.
Core details are sourced from this business's Google Business Profile (checked 2026-09-25). Website-sourced details were fetched 2026-09-25.
What do recent reviews say?
eRoof earns strong marks for upfront communication, competitive pricing, and crew professionalism; they use drone technology to measure roofs accurately, show up on time, and leave sites clean. The significant shortfall is warranty paperwork: one customer waited two months after installation without explanation and had to chase the company for manufacturer and contractor documentation they should have received.
Greg, Erick, and Ed handle most projects and get consistent praise for being friendly and knowledgeable. Customers report one-day completions, detailed photo documentation throughout the job, and honest guidance on material choices. The weakness is administrative follow-through once the work is done, which undermines the otherwise professional experience.
Praised for
- drone surveys and accurate digital quotes
- responsive and no-pressure sales
- professional crew and fast completion
- clean job sites and after-service documentation
- reasonable pricing
- thorough inspections with detailed reports
Watch-outs
- warranty documents delayed two months post-installation
- poor follow-up on contractual obligations
punctualskilled-workmanshipfair-pricingcleans-up-after-jobprofessional-crewresponsive-quotesquality-materialstransparent-estimate
Best for: Homeowners seeking competitive quotes, fast turnaround, and professional crews willing to explain roofing options clearly.
Think twice if: You need warranty paperwork on day one; get it in writing before signing anything. One recent customer waited two months chasing down documentation.
What are they good at?
- Drone roof surveys for precision quotes
- One-day completion common
- No-pressure sales and honest material advice
- Detailed photo documentation of work
Worth knowing
- Greg, Erick, and Ed named as lead crew members
- Drone survey used for measurement and detailed proposal generation
- One-day roof completions reported
- Photo documentation emailed post-job
- Instant online quote feature available
What reviews say by service
- Roof Replacement & Installation
- Praised for one-day completion, professional crews, and clean sites; one customer unhappy about two-month warranty delay.
- Roof Inspection & Maintenance
- Thorough drone-based inspections with detailed written reports and reasonable follow-up quotes.
- Eavestrough & Gutters
- Included in standard service package; no specific review detail.
- Gutter Service
- Included in standard service package; no specific review detail.
- Roof Repair
- Quick response reported for leak repairs; crew described as friendly and thorough.
- Skylight Contractor
- Listed service; no specific customer feedback in reviews.
How it compares
- Rated 4.9 against a 4.67 average across the 923 gutter service businesses listed here.
- Has more Google reviews than 75% of the businesses in this directory.
How we scored this
Ranking Method Star rating 85
Review volume 67
Review recency 100
Review sentiment 59
Profile completeness 100
Verification 30
Rating breakdown
5
33
4
0
3
0
2
1
1
0
FAQ
- How much faster is an eRoof quote than a traditional estimate?
- They offer instant online quotes using satellite/drone imagery, compared to scheduling an in-person visit with other companies.
- Can I see what the work will look like before they start?
- Yes. Greg and the crew provide before, during, and after photos. One customer received a full photo-documented warranty package after completion.
- Do they serve my area?
- Their claimed service areas include Hamilton, Ancaster, Dundas, Stoney Creek, Waterdown, Burlington, Brantford, and Grimsby. Call to confirm your address.
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