Google-verified38 Google reviewsOver 25 years, established in 1997
Core details are sourced from this business's Google Business Profile (checked 2026-09-25). Website-sourced details were fetched 2026-09-25.
Eileen Roofing delivers solid roof work when crews show up on time, but inconsistent communication and repeated delays plague the experience. Five-star reviews praise specific technicians and finished quality, yet recent complaints centre on unanswered quote requests, two-week delays with zero notice, and unprofessional on-site conduct that undermine confidence.
Based on limited recent reviews, so treat this as low-confidence.
Two five-star reviews praise Martin and his crew for craftsmanship and patient consultations, but two one-star reviews from the same period cite unprofessional behaviour and failure to return phone calls. Recent five-star review suggests improvement, though the 2.6 average across five reviews reflects inconsistency.
Over a dozen reviews praise Flat Roof Toronto for diagnosing the actual source of leaks rather than patching blindly, arriving on time, and explaining work clearly. Crews are skilled and tidy; finishes hold up through rain and weather. One outlier review noted general flat-roof drainage risks but did not address this business directly. The consistent pattern is responsive customer service paired with competent flat-roof repair and replacement.
Ben's team consistently delivers quality roof work backed by fast response times and owner participation in jobs. Reviewers praise their honesty about what repairs are truly needed, attention to detail across roof repairs and replacements, daily site clean-up, and competitive pricing. One reviewer reported a delayed quote years ago; otherwise, the business earns strong marks for reliability and making clients feel valued through personal service.
Last updated 2026-09-25