Google-verified104 Google reviews
Core details are sourced from this business's Google Business Profile (checked 2026-09-25). Website-sourced details were fetched 2026-09-25.
Most customers report professional, thorough work from crew and front office. Praise centers on attention to detail, same-day responsiveness, and clean job sites. Crew members (Andrew, Kirk, Mike) are named repeatedly for friendliness and skill. However, a small number of customers faced frustration with incomplete repairs, slow quote turnaround, and staff who seemed reluctant to travel outside Ancaster despite advertising wider coverage.
The business shows strength in residential roof replacement, shingle work, eavestrough service, and warranty support. Customers spanning 20 years mention consistent service. Named staff include Mark Strecker, Daniel MacIntyre, and Melissa Edwards, all praised for professionalism. One customer paid thousands less than quoted after DeLuca corrected a failed roof from another contractor.
Review evidence is limited. The business holds licences, bonding, and insurance, and their website lists roof replacement, flat roofing (EPDM and TPO), siding, eavestroughs, and soffit work across Ontario.
Most jobs wrap cleanly with crews showing up on schedule and staff keeping in touch throughout. Named staff like Danny, Kyle, Jonathan, and Jennifer earn repeated praise for explaining work clearly and handling logistics smoothly. The company inspects in person rather than relying on aerial photos alone, and stands firmly behind roof integrity with their warranty. Where problems surface, they cluster around financing and quote follow-up. A few customers report that the company switched their loan to a new servicer that charges daily interest, and calls and emails went unanswered despite 4+ years of on-time payments. Others describe missing quotes or generic responses after initial contact attempts over months.
Anthony and the RockALevel team earn consistent praise for staying in touch, showing up when promised, and delivering polished results on decks, roofing, and renovations across Hamilton. Their owners actively oversee work and guide clients through options without pressure, though a handful of one-star reviews flag communication breakdowns and unmet expectations on specific projects. Reviewers highlight composite deck expertise, roof repairs, and full-scope additions. Sam and the crew keep job sites tidy and work through design changes flexibly. Yet the 18% one-star rating suggests inconsistency: some jobs don't meet stated skill levels, and a few clients report disconnects between promises and delivery.
Last updated 2026-09-25