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BestCan Windows & Doors Ottawa

Updated 2026-09-25 · 19,386 reviewed · 1,323 listed · Scored from 78 Google reviews · How we rank ›

4.3(78) 76 composite score See reviews on Google ✓ Google-verified Publishes prices
Roof RepairMetal RoofingGutter ServiceEavestrough & GuttersSiding ContractorRoofing ContractorSkylight ContractorRoof Inspection & MaintenanceSheet Metal ContractorWaterproofing ServiceInsulation Contractor

Google-verified78 Google reviewssince 1970 (55+ years)

BestCan Windows & Doors Ottawa
Location
Nepean, Nepean
Services
Roof Repair, Metal Roofing, Gutter Service
Reviews
78
Ranking
#418 in Roof Repair
Best for
Homeowners ready to replace multiple windows or doors and prioritizing install quality and crew professionalism.

Core details are sourced from this business's Google Business Profile (checked 2026-09-25). Website-sourced details were fetched 2026-09-25.

What do recent reviews say?

Installations consistently earn strong marks for skilled crews and clean work; Aleks, Brian, Vlad, and Dan receive name-checked praise for responsiveness and professionalism. The flip side is real: a handful of customers report unresolved warranty issues (failed seals, broken window bonds), broken promises on callbacks, and aggressive sales pressure ("can't do jobs under three windows"). One long review details persistent unwanted calls after explicitly asking to be left alone.

What they do well shows in repeat business and multi-project loyalty. Siding, windows, and patio door installs arrive on schedule and on budget. But red flags surface when something goes wrong: silence instead of remedy, and a sales culture that seems to prioritize volume over listening to customers (especially elderly ones). The 4.3 rating reflects both worlds, with 81% fives fighting back against real service failures.

Praised for
  • professional installation and workmanship
  • responsive sales and communication
  • clean, detail-oriented crew
  • quality products and materials
  • on-time, on-budget delivery
Watch-outs
  • poor follow-up and call-back issues
  • high-pressure sales tactics and minimum job requirements
  • unwanted repeat calls
  • quality control lapses (caulking mess, seal failures)
skilled-workmanshipprofessional-crewcleans-up-after-jobquality-materialspunctualpoor-communicationno-showresponsive-quotes
Best for: Homeowners ready to replace multiple windows or doors and prioritizing install quality and crew professionalism.
Think twice if: Customers who need a small repair or single window replaced (minimum job policy reported), or anyone who values responsive follow-up if issues arise after install.

What are they good at?

  • Named installers (Vlad, Dan, Aleks) earn repeated praise for skill and courtesy
  • On-time, on-budget delivery on multi-window and siding projects
  • Cleans up after each day and removes old material
  • ENERGY STAR-rated products; A+ BBB rating claimed

Worth knowing

  • Named installers: Vlad (master installer), Dan, Aleks (sales), Brian (President), Juri; all praised for professionalism and attention to detail
  • Minimum job policy enforced (one customer reported being told they can't do single-window jobs)
  • Post-install warranty issues reported: broken seals, circle damage in glass, unresponsive callbacks from Bill
  • On-site fixes at no cost mentioned (rotted posts reinforced during one install)
  • Follow-up calls from Brian mentioned as part of process
  • Daily cleanup during job execution noted by multiple customers

What reviews say by service

Residential Roofing
Limited evidence; one mention of vinyl shingles replacement praised as professional, but not roofing.
Siding Contractor
Siding installations praised for quality, speed, and clean work; one competitive quote and professional finish noted.

How it compares

  • Rated 4.3 against a 4.75 average across the 461 eavestrough & gutters businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 58
Review volume 82
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
63
4
2
3
0
2
2
1
11

FAQ

Do you have a minimum job size?
One customer reports being told the company cannot do jobs under three windows, though later reviews mention single windows being replaced. Contact them to confirm current policy.
What areas do you serve?
BestCan serves Nepean, Kanata, Orleans, Barrhaven, Manotick, Greely, Carleton Place, and Kemptville.
Do you clean up after installation?
Yes; multiple reviews confirm the crew cleans up daily and removes old windows and materials.
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Last updated 2026-09-25