How quickly can Avenue Road Roofing respond to an emergency?

Same-day to next-day for emergencies like leaks or storm damage. One reviewer called Claire late morning and Joe and Kas arrived by early afternoon.

Do they offer free inspections?

One reviewer had an inspection performed in heavy rain and the crew refused payment when the roof was found to be in good condition.

Can I get a photo record of the work?

Yes. Reviewers mention before-and-after photographs provided, and in one case, a detailed photo report was supplied for insurance or legal purposes.

Avenue Road Roofing

Updated 2026-09-25 · 19,386 reviewed · 1,323 listed · Scored from 344 Google reviews · How we rank ›

4.5(344) 82 composite score See reviews on Google ✓ Google-verified

Roof Inspection & MaintenanceRoofing ContractorRoof Replacement & InstallationSiding ContractorFlat & Commercial RoofingResidential RoofingSkylight ContractorRoof RepairMetal RoofingSheet Metal ContractorChimney ServicesWaterproofing ServiceGutter ServiceInsulation Contractor24/7 Emergency Roofing

Google-verified344 Google reviews

Location: North York
Services: Roof Inspection & Maintenance, Roofing Contractor, Roof Replacement & Installation
Reviews: 344
Ranking: #193 in Roof Inspection & Maintenance
Best for: Homeowners and building operators needing same-day emergency repairs and long-term roof management.

Core details are sourced from this business's Google Business Profile (checked 2026-09-25).

What do recent reviews say?

Most customers praise Avenue Road's emergency response, clear pricing, and professionalism. Staff including Doug, Fergus, Joe, Kas, Aron, and Phil are frequently named for attentiveness and expertise. One significant complaint describes failed leak diagnosis, a broken skylight seal during work, and refusal to warranty repairs or acknowledge responsibility despite paying $2,000 for corrective work.

Projects range from same-day flashing repairs to full roof replacements. The team cleaned up after each visit, provided before-and-after photos, and in one case refused payment for an inspection that showed no work was needed. However, warranty terms and repair liability remain unclear from the reviews.

Praised for

responsive emergency service
clear communication and honest estimates
skilled and experienced crew
professional workmanship
thorough follow-up and cleanup

Watch-outs

leak not fixed properly on first attempt
poor accountability when errors occur
inconsistent troubleshooting assessment

punctualskilled-workmanshipresponsive-quotesprofessional-crewtransparent-estimatecleans-up-after-jobleak-not-fixedno-show

Best for: Homeowners and building operators needing same-day emergency repairs and long-term roof management.

Think twice if: Customers uncomfortable with limited warranty on repairs or needing written accountability guarantees before work begins.

What are they good at?

Same-day emergency response
Named, experienced crew familiar to long-term clients
Full transparency on scope and cost before work begins
Cleanup and photographic documentation on every job

Worth knowing

Doug and Fergus named as main contacts for roof replacement projects
Joe, Kas, Aron, Phil, Robert, David, Adam, and Trevor named across repair, inspection, and emergency calls
One reviewer a 20-year customer; multiple repeat clients mentioned
Aron provided detailed estimates, photos, and reports for small claims support after a scam situation
Inspection performed refused payment when roof deemed sound for years
Phil offered honest assessment that roof would not need replacement soon, no upsell pressure

What reviews say by service

Roof Repair: Quick diagnosis and same-day execution praised; one case of misassessed flashing/damper vent leading to reappearing leak
Roof Replacement & Installation: Full replacements completed professionally with clear timelines; tenants undisturbed in multi-unit building
24/7 Emergency Roofing: Same-day or next-day response to storms, winter damage, and leaks; rescue from previous contractor's failed work
Roof Inspection & Maintenance: Thorough inspections conducted even in heavy rain; honest guidance on roof remaining lifespan
Gutter Service: Flashing and gutter repairs executed competently with competitive estimates
Chimney Services: Chimney flashing repair completed within 10 days of estimate, photographic documentation provided

How it compares

Rated 4.5 against a 4.61 average across the 1084 siding contractor businesses listed here.
Has more Google reviews than 99% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 67

Review volume 100

Review recency 100

Review sentiment 67

Profile completeness 100

Verification 30

Rating breakdown

272

FAQ

How quickly can Avenue Road Roofing respond to an emergency?: Same-day to next-day for emergencies like leaks or storm damage. One reviewer called Claire late morning and Joe and Kas arrived by early afternoon.
Do they offer free inspections?: One reviewer had an inspection performed in heavy rain and the crew refused payment when the roof was found to be in good condition.
Can I get a photo record of the work?: Yes. Reviewers mention before-and-after photographs provided, and in one case, a detailed photo report was supplied for insurance or legal purposes.

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