- How quickly can they respond to a roof problem?
- Most customers report next-day arrival or same-day for emergency calls, though one emergency repair was delayed 19 hours due to missing equipment on first visit.
- Do they charge extra for a second visit if weather delays work?
- One reviewer had work halted by weather; Hashem returned at no extra charge, completed the job, and did additional work beyond the original estimate while honouring the original price.
- What areas do they serve?
- Their website lists Toronto, North York, Newmarket, Aurora, Markham, Vaughan, Richmond Hill, and East Gwilimbury.