Prime Roof Repairs vs Ace Roofing: which is better for metal roofing?
Prime Roof Repairs Company Toronto and Ace Roofing Services Inc both turn up as strong, near-identical scorers, so the real question for a metal roof job is which one's working style fits your situation. This comparison follows our methodology and focuses on the differences that matter when you're choosing a crew for metal roofing specifically, not just picking the higher number.
The differences that matter
- Emergency vs scheduled work. Prime Roof Repairs is built around same-hour emergency dispatch for leaks and storm damage, while Ace Roofing handles emergencies next-day but leans more on planned, multi-day installs and replacements.
- Crew size and pace on bigger jobs. Ace Roofing brings larger crews (5-6 roofers) and has completed a roof plus garage in 1.5 days, a scale advantage for a full metal roof replacement versus Prime's single-technician-led model.
- Documentation during the job. Ace Roofing's owner Alex sends photo updates throughout the job, useful for verifying underlayment and flashing steps on a metal install, whereas Prime's reviews highlight verbal explanation rather than photo tracking.
- Surface-level fixes vs structural discovery. Ace Roofing's reviews specifically mention finding and properly fixing rotten sheathing rather than covering it up, a detail that matters more on metal roofing where deck condition affects the whole install.
- Honesty when no work is needed. Prime Roof Repairs reviewers specifically note the team has told customers no repair was needed at all, a trust signal for anyone worried about being sold an unnecessary metal roof job.
Side by side
- Google rating
- Prime Roof Repair: 5 (216 reviews)
- Ace Roofing Services Inc: 5 (185 reviews)
- Services
- Prime Roof Repair: roof inspection maintenance, roofing contractor, roof replacement installation, siding contractor
- Ace Roofing Services Inc: roof inspection maintenance, roofing contractor, roof replacement installation, siding contractor
- Best for
- Prime Roof Repair: Urgent leak or storm damage on an existing metal roof needing fast diagnosis
- Ace Roofing Services Inc: Full metal roof tear-off and replacement, including garage or flat sections
- Named lead
- Prime Roof Repair: Arsen, hands-on per job
- Ace Roofing Services Inc: Alex (owner), oversees crew and client communication
- Job scope range
- Prime Roof Repair: Leaks, skylights, full replacements, emergency same-day repair
- Ace Roofing Services Inc: Storm repairs, full re-roofing, garage roofs, flat roofing, vents, chimney removal
- Verification
- Prime Roof Repair: Google-verified
- Ace Roofing Services Inc: Google-verified
- Composite score
- Prime Roof Repair: 94
- Ace Roofing Services Inc: 94
Within 3 points of each other, so treat them as effectively tied on overall quality. The choice below is about fit, not the score.
What reviewers say
Prime Roof Repair
Prime Roof Repair handles emergencies with speed and honesty. When leaks strike from storms or flooding, they arrive fast, diagnose the problem clearly, complete the work the same day, and clean up after themselves. They stand out for saying no when repairs aren't needed and for staying in touch throughout larger projects like full replacements.
Staff member Arsen appears regularly in feedback for professionalism and single-day completion. Most callers report their calls and messages get immediate replies. Customers consistently mention fair pricing relative to quality, and one reviewer noted an inspection fee applies toward final repair costs.
Ace Roofing Services Inc
Reviewers consistently praise Alex and his team for showing up on time, delivering quality work, and being upfront about costs and what needs fixing. One team came with 5-6 experienced roofers and completed a roof and garage in 1.5 days; another discovered rotten sheathing and fixed it properly rather than cutting corners. Alex sends photos during the job and keeps homeowners in the loop throughout. Cleanup is meticulous, pricing is described as fair and competitive, and he has refused unnecessary upsells.
The business handles a range of work from emergency storm repairs (next-day response) to full replacements, re-roofing after discoveries, garage roofs, flat roofing, new vents, and chimney removal. No complaints appear in the available reviews. Word-of-mouth is strong; neighbors recommend him, and reviewers say they would return for future jobs.
Which should you pick?
Pick Prime Roof Repair if
- Your metal roof is actively leaking or storm-damaged and you need someone there within hours
- You want a quick, honest opinion on whether repair is even necessary before committing to work
- You prefer one lead technician handling the job personally from inspection to completion
Pick Ace Roofing Services Inc if
- You're planning a full metal roof replacement or a larger project like a roof plus garage
- You want photo updates as the job progresses so you can verify work on flashing, vents, or sheathing
- Your project may involve underlying deck or sheathing issues that need to be caught and fixed properly
Verdict
This isn't close on score, so fit is what should decide it. If the metal roof problem is urgent, a leak, storm damage, or something that needs eyes on it today, Prime Roof Repairs Company Toronto's emergency-first approach and its record of turning down unnecessary work fit that moment better. If the job is a planned metal roof replacement or a bigger multi-structure project where crew size, pace, and photo documentation of the work matter, Ace Roofing Services Inc is built for that scale.
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Frequently asked questions
- Which company responds faster to an emergency metal roof leak?
- Prime Roof Repairs Company Toronto is noted for arriving within hours of a call, while Ace Roofing Services Inc's emergency storm repairs are described as next-day.
- Which is better suited to a full metal roof replacement?
- Ace Roofing Services Inc has reviews describing larger crews and multi-day full replacements, including combined jobs like a roof plus garage, which suits bigger metal roofing projects.
- Do either of these contractors document their work as they go?
- Ace Roofing Services Inc's owner Alex is specifically noted for sending photo updates during the job, which isn't mentioned in Prime Roof Repairs' reviews.
- Has either company been known to turn down unnecessary work?
- Yes, both have this in their reviews: Prime Roof Repairs customers mention being told no repair was needed, and Ace Roofing is described as refusing unnecessary upsells.